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Pure Enchantment guarantees all of our products are
of the highest quality and will be free from defects and
manufacturing flaws.
If you feel that a product you
purchased has a defect,
please arrange to return it to us within
30 days of receipt. We will be happy to
replace it
or provide credit to you at our
discretion.
In the event that the item you wish to return was a gift
to you, or provided to you by a third party, is unused and
is not defective, we may provide a replacement product of
equal value to you, or credit the original purchaser at our
discretion.
Our goal is 100% customer
satisfaction and we are confident that
you will be extremely pleased with the
quality of our products. We take
great care when creating each item and in making sure that you
are completely happy with each item you purchase.
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We are committed to
your full satisfaction.
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